Analyst – FX / Derivatives products

  • Date Posted May 31, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14621

If you are a self-confident, self-motivated person with a strong work ethic and excellent communication skills and you enjoy a fast-paced team-driven environment, Then, Apply Now!

Working with one of the top financial clients this role calls for an Analyst –  FX / Derivatives products who will be responsible for executing complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement. The successful candidate must be able to conduct documentation of business requirements that are complete, accurate and properly reflects client/business intentions and is consistent with relevant rules/regulations. The ideal candidate is self-sufficient, a problem solver, analytical and can take ownership of work and see it through to the end.


  • Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery and ensure timely follow up
  • Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/ initiatives by project management methodologies
  • Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
  • Identify opportunities to improve service delivery
  • Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross-functional operational issues, interpret findings and make recommendations
  • Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels, including internal or external clients
  • Contribute to the production of consolidated or aggregated reporting as appropriate
  • Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
  • May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner
  • Contribute to business objectives for operational excellence — identify, suggest and actively participate in improving standards, policies, procedures, and solutions
  • Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within client’s risk appetite that enhance the customer experience and support business objectives

Desired Skill Set:

  • 2 years of experience in Business Analysis
  • Strong understanding of FX and Derivatives products such as Commodities, Credit, Rates and Equity
  • Advanced knowledge of BA and project delivery practices and standards across the project life-cycle
  • Strong communication skills
  • Undergraduate degree

Nice to have:

  • Previous experience working in the Financial or Banking industry
  • Experience in Coding with Python, VBA and Alteryx

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