Analyst – FX / Derivatives Products

  • Date Posted Sep 9, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 15137

Are you collaborative, resourceful and highly organized? Do you enjoy developing relationships with influential stakeholders? If yes, this could be your next opportunity!

Working with one of the top financial clients this role calls for an Analyst – FX / Derivatives Products who will be responsible for identifying, documenting, and investigating processes and exceptions arising from transactions and processes beyond first-level operations service delivery and ensuring timely follow-up. The successful candidate will contribute to business objectives for operational excellence. This candidate must be able to conduct documentation of business requirements that are complete, accurate and properly reflects client/business intentions. The ideal candidate is self-sufficient, takes ownership of work and has excellent problem-solving and analytical skills

Responsibilities:

  • Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
  • Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/ initiatives in accordance with project management methodologies
  • Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
  • Identify opportunities to improve service delivery
  • Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross-functional operational issues, interpret findings and make recommendations
  • Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels, including internal or external clients
  • Contribute to the production of consolidated or aggregated reporting as appropriate
  • Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
  • May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner
  • Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within client’s risk appetite that enhance the customer experience and support business objectives

Desired Skill Set:

  • 2 years of experience as a Business Analyst
  • Strong understanding of FX and Derivatives products such as Commodities, Credit, Rates, Equity
  • Advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle
  • Strong verbal and written communication skills

Nice To Have:

  • 2 years of experience with Python, Alteryx and SQL
  • Previous experience working in Banking Industry

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