Banking Associate
Are you detail-oriented with strong administrative skills? Apply Now!
Working with one of our top financial clients, this role calls for a Banking Associate. This position offers an exciting opportunity to provide essential administrative support within a dynamic team environment. The role involves managing back-office tasks, processing critical information, and supporting customer service initiatives. The successful candidate will have the chance to contribute to a collaborative team with opportunities for growth and potential conversion to a full-time role based on performance and business needs.
Pay rate range (CAD): $17.60/hr – $22.77hr
Responsibilities
- Provide accurate, organised, and efficient administrative support to team members
- Research and validate information, process mail, and perform various administrative tasks
- Utilise software programs and tools effectively to prepare documents and reports
- Manage expectations and concerns through clear verbal and written communication
- Respond promptly to inquiries from internal and external partners at both the regional and national levels
- Support operational efficiency by tracking data, sorting correspondence, and assisting with administrative projects
- Maintain confidentiality and exercise sound judgment in handling sensitive information
- Adapt proactively to changing priorities and workflows in a fast-paced environment
- Collaborate with team members to improve speed, accuracy, and overall customer experience
- Document and escalate issues appropriately, ensuring tasks are completed within established SLAs and KPIs
Desired Skill-Set
- High school diploma required; post-secondary education is a plus
- Minimum 1 year of administrative experience
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to navigate spreadsheets and manage multiple tasks efficiently
- Excellent written and verbal communication skills
- Organized with exceptional attention to detail
- Ability to work in a fast-paced environment and manage workflow effectively
- Reliable attendance and willingness to work onsite five days a week from 9 am to 5 pm
- Demonstrates good judgment and problem-solving skills
- Capable of managing sensitive information discreetly
Nice to Have
- Typing speed of 40-60 WPM
- Knowledge of the insurance industry
- Critical thinking skills and the ability to adapt to frequent role changes
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.