Bilingual Help Desk Analyst – Credit Card

  • Date Posted Dec 7, 2021
  • Location Montreal, Quebec
  • Job Type Contract
  • Job ID 13536

Are you a versatile self-starter with demonstrated ability to take initiative and work independently with attention to detail? Then, apply now!

Working with one of our top financial clients this role calls for a Bilingual Help Desk Analyst – Credit Card who will be responsible for providing exceptional customer support to clients. The ideal candidate possesses strong communication, planning, and organizational skills.


  • Respond to customer questions received via inbound telephone calls.
  • Direct point of contact for customers who hold small business credit cards.
  • Responsible for providing customer information on balance, transactions on the account, increase limit inquiries.
  • Direct calls when needed to alternate departments.

Desired Skill Set:

  • High School Diploma or higher education.
  • Experience working at a call center.
  • Bilingual in English and French.

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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