Business Analyst, Canadian Card Solutions (TS2/TSYS)

  • Date Posted May 11, 2023
  • Location Toronto, ON
  • Job Type Contract
  • Job ID 15951

Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you a forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!

Working with one of the top financial clients this role calls for a Business Analyst, Canadian Card Solutions (TS2/TSYS) who will work with the various business and technology partners, and vendors, throughout the various project phases, including initiation, concept, analysis, development, testing and implementation. This candidate will be accountable to plan, manage, lead, and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies. The successful candidate will be expected to have a broad and comprehensive working knowledge of the Requirements Management Life Cycle and a good understanding of the Project Delivery Life Cycle and a solid working knowledge of the TS2 platform (credit card transaction system).


  • Initiate and lead impact assessment and identifies key stakeholders who are responsible for assessing the impacts of the release (and financial impacts if applicable)
  • Identify potential downstream impacts to other internal systems of vendors, ensuring applicable stakeholders are identified and engaged in the project
  • Facilitate requirements gathering sessions, including leading discussions, managing group dynamics, and maintaining group focus, to work towards accomplishing the stated goal(s) of the session within the context of the requested objectives
  • Lead the Configuration system design of new and changed products and conduct business impact assessment (BIA) in partnership with the team and other stakeholders
  • Engage and/or work with Solutions Architect as required
  • Documents, reviews, submit and validate all documentation received from all supplier groups, and communicate applicable information back to Leadership, Business Requestor, and key stakeholders
  • Provides clarification of requirements and functionality to be delivered to other project team members to assist them in the creation of their specific project deliverables (e.g., assists the testing team in the creation of the Testing Strategy and Testing Execution Plan)
  • Participates in the validation of the testing output including First Occurrence Validation to ensure it meets the requirements of the business
  • Properly documents and tracks issues, and resolutions, in applicable artifacts. Keeps accurate artifacts, approvals, etc. in applicable tracker/logs/workflows tools
  • Ensure that appropriate approvals are obtained, documents reviewed by client’s participants governing regulatory compliance and that changes are implemented as needed to remain compliant with all current regulations – escalating issues as needed to the team or project lead
  • Ability to manage Large and Complex projects spanning across multiple system applications

Desired Skill Set:

  • 4-6 years of relevant experience
  • In-depth knowledge of the TS2 system, and other peripheral systems
  • Solid exposure to the TS2 platform (credit card transaction system)– configuration and changes of the system itself
  • Strong ability, and proficiency in soliciting and gathering business requirements
  • Strong understanding of Card issuance, replacement, and design attributes
  • Good knowledge of the regulatory compliance environment in Canada
  • Understanding of QA processes and SDLC
  • Solid knowledge of project life cycles and practices
  • Strong understanding of the Vendor Project methodologies
  • Ability to take ownership and lead a project – manage deliverables with minimal supervision
  • Ability to manage multiple/simultaneous projects while meeting tight timelines
  • Expertise in analysis and solution documentation
  • Understanding of credit card products in general
  • Deep understanding of TSYS
  •  Possesses a university degree

Nice To Have:

  • Previous banking / FI experience
  • Industry-specific knowledge and experience
  • Possesses solid business knowledge in the Finance, Banking, and Payments Industry

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