Business Analyst – Digitization and Transformation project

  • Date Posted Oct 4, 2021
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 13171

Do you have strong leadership qualities and relationship management skills with proven experience delivering projects? If yes, we have an exciting opportunity for you…

Working with one of the top financial clients this role calls for a Business Analyst – Digitization and Transformation project who will be responsible to lead requirements management on projects which are based on complexity, size, and budget as defined by the project governance levels. This candidate will take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner and be well versed with the knowledge of business process management techniques and principals involved in the production of BPM drawings and models ideal candidate for this role is solutions-focused and brings with them a can-do attitude, exceptional verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills with an ability to work independently and manage one's time.


  • Provide support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies.
  • Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
  • Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach Provide recommendations and direction based on the end to end customer experience when making decisions
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
  • Assess and ensure that customer and employee experience/stakeholder impacts are appropriately managed
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for the successful delivery of requirements
  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution
  • Focused on executing better constantly reviewing our processes and finding ways to improve them; collaborating with internal and external business partners to improve operational efficiency and effectiveness
  • Provide leadership/guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions Identify scope changes and complete analysis to determine the impact to project benefits and risks
  • Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge, and understand requirements according to the requirements management discipline Identity, document and validate current state processes and work with the business and stakeholders to design the desired future state
  • Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met
  • Collaborate with technology partners and provide recommendations to support the development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met
  • Ensure project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements.
  • Contribute to the development of the project plan and high-level work breakout session (WBS), identify and manage key risks and decisions
  • Own and complete relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines, and adjusting to changing work priorities
  • Take ownership and communicate progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners, and manager where appropriate
  • Assess project change requests and their impacts on requirements, checking for alignment to project benefits at all phases
  • Develop efficient and effective solutions through analytical problem-solving Support implementation / post-implementation activities as defined in the project plan
  • Forecast, Define and manage the requirements effort including cost and timeline Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified
  • Ensure accuracy of the business requirements documentation to mitigate against project changes and reduce/manage cost to the project Critique and analyze requirement change requests to challenge impact to original business need as defined by the project charter
  • Solidify business needs including problem statements, business objectives, and strategic alignment to ensure accurate delivery of business requirements in support of the business case
  • Deliver detailed level requirements to support downstream estimates and delivery of business cases anchored to business requirements
  • May contribute with the business owner to define measures of success as defined in the project charter

Desired Skillset:

  • 5 years of Business Analysis Experience
  • Ability to work with technology/technical team

Nice to Have:

  • Experience with Process mapping
  • Experience with Visio
  • Experience with digitization and transformation projects
  • Business Analysis Accreditation is an asset

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