Business Analyst – Intermediate

  • Date Posted Feb 19, 2021
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 11882

 Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you a forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!

Working with one of our leading public sector clients, this is an exciting opportunity for a Business Analyst – Intermediate who will create functional and technical specifications for systems development, analyze requirements and help the project team in solution and technical design. The ideal candidate will work with the project team in completing all relevant and required documentation in alignment with standards. 


  • Under the direction of the JTS IT PM, conduct JAD sessions with stakeholders to create, review, document and validate any or all of the following for the MAG Justice Services Online solution:
    •  Business Requirements
    •  Functional Requirements
    •  System Requirements
    •  Process Flow/Mapping and Modelling
    •  Requirements Tractability Matrix
    •  Options Analysis
    •  Costing analysis
    •  Business Case
  • Conduct, assess, evaluate and document stakeholder interests and business needs
  • Create and validate use cases
  • Produce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture, as well as traceability to solution logical and physical architectures
  • Current State / GAP Analysis
  • Final specification and documentation of all reporting requirements for the solution
  • Final Logical/Physical Data Model, Data Dictionary and CRUD Matrix documentation
  • Create, review, provide input and support of Enterprise Architecture artifacts for all checkpoints as needed
  • Assist with system and user interface design and modifications (data & screen) as required
  • Review all test scenarios to ensure the requirements are met; establish traceability matrix to monitor output
  • Assist testing team in the resolution of test defects
  • Ensure alignment and adherence to Ministry of Government Services’ processes and standards
  • Research and document comparisons of existing Ontario Government, or COTS systems that will meet the client requirements
  • Interface directly with the program area staff and management and is accountable for ensuring customer satisfaction related to the contracted work items
  • Develop work plan and outline of effort to completion
  • Provide a detailed list of all work/artifacts completed on the project
  • Ensure knowledge transfer to internal staff – that is, upon leaving the project, the consultant will transfer over all information/research/documents to the client
  • Track project activities in the project plan, track project financials and resource consumption and requirements throughout the project
  •  Handle solution design activities with the development team, lead internal team reviews and negotiation with the customer on design activities, design issues and design gaps
  • Attend any meetings related to the resolution of any request as required
  • Create
    •  JTS PMO and/or EA documentation (as required)
    •  Presentations (as required)
    •  Briefing Notes (as required)
    •  Status reports (as required)

Desired Skill-Set:

  • 8+ years of experience with business analysis
  • Demonstrated experience facilitating JAD sessions
  • BABOK (Business Analysis Body of Knowledge) certification and/or demonstrated knowledge with the key BABOK concepts, tasks, techniques and skills
  • Demonstrated experience in creating Business Cases, Business Requirements Document, other Business requirements artefacts and testing documentation
  • Demonstrated experience working on large systems implementation
  • Working knowledge of system concepts and development methodologies to support business applications
  • Demonstrated experience in project coordination and project management activities
  • Demonstrated experience in developing documentation towards production readiness such as support model, SLAs and checklists
  • Demonstrated experience in unit testing and system testing
  • Demonstrated experience in solution design and architecture
  • Demonstrated experience in end to end handling project financials and resource management
  • Demonstrated experience in defect identification using defect management tools
  • Demonstrated experience with PowerDesigner or Sparx Enterprise Architect
  • Demonstrated experience with technical solution design and prototyping tools to facilitate JAD and design sessions
  • Demonstrated experience in negotiating with business stakeholders on functional design issues and detailed solution design sessions, negotiating on issues for production
  • Experience in documenting project status reports, project tracking for resources, finances, progress, issues and risks
  • Experience in working with Courts case management applications such as FRANK and ICON, their functional work flows and timelines mechanism
  • Experience in Working with Courts Justice Services Online portal and their business flows including Civil and Family Claims portal

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