Change Analyst- Prosci

  • Date Posted Jun 20, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14735

If you are a self-confident, self-motivated person with a strong work ethic and excellent communication skills and you enjoy a fast-paced team-driven environment, Then, Apply Now!

Working with one of the top financial clients this role calls for a Change Analyst- Prosciwho will be responsible for identifying potential employee, departmental and cross-business impacts driven by changes to technology. This candidate should be comfortable with technical changes to business processes, systems, and technology, organization structures and job roles. This candidate must identify impacted stakeholders, assesses the level of change likely to result from technology shifts and creates and implements change management plans and strategies that maximize employee productivity, and engagement and minimize employee resistance.

Responsibilities:

  • Identifying key stakeholders driving change and impacted by its technology outputs
  • Documenting a stakeholder impact plan
  • Applying a well-structured change management plan, and a methodology for implementing any changes to employees driven by technology projects.
  • Developing a change management plan considering the project impacts how employees perform their job functions, customers and business units interact
  • Conducting surveys, impact studies, readiness assessments, training, communication, and implementation plans, evaluating results and presenting findings in an easy-to-understand and logical manner.
  • Identifying potential employee-side risks and anticipating the resistance and developing specific plans to address or mitigate the concerns.
  • Establishing and managing a team of change champions from all impacted levels, including executive and user groups for input and feedback.
  • Developing a set of targeted and actionable change management plans, which includes communication plan, coaching and training plans, sponsor roadmap and resistance management plan.
  • Creating and managing measurement systems to track utilization, adoption, and proficiency of employee changes.
  • Building and supporting the implementation of plans by business leaders and employee-facing managers.
  • Working with project teams in integrating change actions into the actual overall project plan.
  • Identifying performance and resistance gaps and working to develop and execute corrective actions.
  • Working with training, communication, OD, and HR specialists to formulate particular activities and plans to support the project implementation.
  • Creating and activating reinforcement mechanisms and jubilations of success.

Desired skill set:

  • 8 years of experience as a Business Analyst
  • 8 years of experience in Requirements Gathering
  • 8 years of experience as a Change Analyst or in Change Management
  • 8 years of experience in Agile using Confluence and JIRA
  • Experience in Communications with strong writing skills

Nice to have:

  • Change Management Certifications (PROSCI)
  • Recent experience with Cloud Technologies
  • Experience with MS Azure

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