Communications Manager – Banking/ Digital

  • Date Posted Apr 25, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14412

If you are a self-confident, self-motivated person with a strong work ethic and excellent communication skills and you enjoy a fast-paced team-driven environment, Then, Apply Now!

Working with one of the top financial clients this role calls for a Communications Manager – Banking/ Digital who will be responsible for supporting professional communications, including the execution and evaluation of communication initiatives, programs, projects and work plans. This candidate will work with assigned business partners and third-party suppliers to coordinate changes and approvals for content and design. The successful candidate will implement project tasks and key deliverables under the direction of the Manager Filter, research internal and external communication and employee inquiries and support day-to-day communications for review and approval by key business partners. The ideal candidate is an expert relationship manager with excellent influencing, planning and project management skills and expert writing skills for a wide and targeted audience.


  • Provide support to functional Managers and respective business partners by executing project plans to enable communication strategies
  • May manage daily media reviews/analysis and news release process
  • Where applicable, filter media inquiries, research issues and manage news release schedules and approvals Support, and for less complex projects may lead, to the creation of plans/solutions, adding ideas from research and other team members/subject matter experts and ensuring that client issues, concerns and priorities are identified
  • Work with assigned business partners and/or third-party suppliers to coordinate changes and approvals for content and design
  • Successfully implement project tasks and key deliverables under the direction of the Manager Filter and research internal/external communication/employee inquiries and supports day-to-day communications for review and approval by key business partners
  • May manage ongoing relationships with outside agencies, third-party service providers and external representatives to research or obtain information
  • Participate in evaluating the effectiveness of projects/plans/programs/initiatives after implementation; assist in compiling and analyzing feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporate changes into plans May maintain appropriate project records, databases and information; reports to management and others on project status and updates
  • Understand the functions, intricacies and requirements of the respective product(s) or business line(s) supported
  • Support or manage the integrated implementation of work activities/policies/processes/procedures/changes across multiple functional areas
  • Prioritize and manage own workload to meet service level requirements for service and productivity
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
  • Be knowledgeable of practices and procedures within your area of responsibility and keep abreast of emerging trends for your functional area Protect the interests of the organization
  • Identify and manage risks, and escalate non-standard, high-risk transactions/activities as necessary Conduct internal and external research projects
  • support the development/delivery of presentations/communications to management or broader audience
  • Conduct reporting and/or meaningful analysis at the functional or enterprise-level using results to conclude, make recommendations, assess the effectiveness of programs/ policies/ practices

Desired Skill Set:

  • 7 years of experience as a Communications Manager
  • 7 years of proven experience in Relationship Management
  • 7 years of experience in the creation of PowerPoint presentation materials
  • Ability to work across multiple levels within the organization including executives
  • Comfortable with technical and banking topics and space
  • Superior Writer and Communicator with the ability to impact and influence all levels
  • Degree in Communications, Journalism, Marketing or relevant field

Nice to have:

  • Previous banking or financial institution experience in a similar role
  • Experience as a Communications Manager in a large and corporate environment
  • Experience in Digital Space, Technology, IT or Internal communications
  • Experience as a Technical Writer

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