Customer Support Specialist- Payments/Banking

  • Date Posted Jan 16, 2023
  • Location Mississauga, ON
  • Job Type Contract
  • Job ID 15526

If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.

Working with one of the top financial clients this role calls for a Customer Support Specialist- Payments/Banking who will be responsible for fulfilling routine and occasionally non-routine transactions, internal business partner and external customer inquiries/ requests, and/or audit/ reconciliation activities efficiently and effectively in accordance with Bank and industry standards.

Responsibilities:

  • Conversion of wire payment data from spreadsheets to new electronic system
  • Validation of all data on spreadsheets, and transferring applicable information through bank programming programs
  • Transferring information correctly through the use of Excel (VLOOKUP and Pivot tables) -given raw data and responsible for creating a pivot table to convert the information into the new system
  • Processing of wire payments as a secondary function

Desired Skill Set:

  • Previous experience in data entry
  • Hands-on experience with the MS Suite of products, specifically Excel VLOOKUP up and pivot tables
  • Ability to organize, prioritize, and make critical decisions
  • Attention to detail, working with sensitive information
  • Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
  • Ability to work independently and manage one’s time.
  • University Degree or College Diploma

Nice To Have:

  • Previous experience in wire payment environments
  • Exposure to data migration

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
Privacy Policy

 

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.
Attach an additional file, if applicable. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

We are uploading your application. It may take a few moments to read your resume. Please wait!

Back to Top