Jr. Content Analyst – Teamsites

  • Date Posted Jan 5, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 13619

Are you a self-motivated technical writer with stellar communication skills? Do you enjoy developing and delivering high-quality, user-friendly documentation? Are you comfortable collaborating with a team to create meaningful content? Can you thrive in a fast-paced environment, managing multiple deadlines, competing priorities and client demands concurrently? Then, here is an opportunity for you!

Working with one of our top financial clients this role calls for a Jr. Content Analyst – Teamsites who will be responsible for providing a broad range of support, analysis and guidance on the development, design and delivery of HR solutions and advice for various businesses/functions.

Responsibilities:

  • Provide specialized HR-related research, evaluation, operations and reporting to support and advise businesses; analyzing and supporting the development and design of HR solutions.
  • Conduct analysis, evaluation/assessment and review of business performance/processes/initiatives related to HR.
  • Interact with internal/external partners, organize meetings/events or facilitate learning sessions/presentations for dissemination of information.
  • Source and assess information to support recommendations.
  • Identify and implement opportunities for improvement to the process, tools, fine-tuning forms, tracking, reporting, etc. for the functions supported.
  • Develop and/or prepare applicable HR standards and metrics within the area of specialty.
  • Support the development of enterprise HR policies/programs or the delivery of these programs via specialized HR functional areas or program administration units.
  • Coordinate and may lead policy-related meetings/discussions and address any implementation issues/concerns.
  • Support the development, implementation and understanding of training material, reports, presentations and procedures for new policies and/or processes.
  • Conduct impact assessments on employees when changes in policies/processes are proposed.
  • Adhere to enterprise frameworks or methodologies that relate to activities for the business area.
  • Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
  • Contribute to various operational activities and coordinate internal and external projects as required.
  • Conduct internal and external research projects; support the development/delivery of presentations/communications to management or a broader audience.
  • Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others.
  • Identify, recommend and effectively execute standard practices applicable to the discipline.
  • Identify issues, trends and gaps, and initiate investigations within defined parameters.
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
  • Support the team by continuously enhancing knowledge/expertise and participating in knowledge transfer within the team and business unit.
  • Participate in personal performance management and development activities.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
  • Work within broad guidelines/policies and independently performs tasks from end to end.
  • Solve moderately complex problems by taking a new perspective on existing solutions.
  • Exercise judgment based on the analysis of multiple sources of information.
  • Convey business context when guiding within the field of specialty to internal or external stakeholders.

Desired Skill Set:

  • Undergraduate degree.
  • 1 year of experience working with Teamsite.
  • 1 year of experience working with development publishing.
  • 1 year of experience working with web content management.
  • 1 year of experience working as a Content Developer, Analyst, or Consultant.
  • Relationship management
  • Communication skills

Nice to Have:

  • Experience generating reports.
  • Experience working with development design.
  • Experience working with content copywriting.

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