L&D Developer – Credit Risk

  • Date Posted Sep 12, 2022
  • Location Markham, Ontario
  • Job Type Contract
  • Job ID 15139

Are you collaborative, resourceful and highly organized? Do you enjoy developing relationships with influential stakeholders? If yes, this could be your next opportunity!

Working with one of the top financial clients this role calls for a L&D Developer – Credit Risk who will design high-quality, multi-approach blended learning and performance solutions on a variety of learning projects that support business strategic priorities, enable people strategies and impact key business measures. This candidate will recommend the most effective blend of instructor-led, hands-on, and web-based learning to be used in a given solution. The successful candidate must ensure projects and learning solutions meet quality standards and achieve success criteria while managing scope, risks and stakeholder engagement, and problem resolution.


  • Design/ contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrative scripts and storyboards in various delivery methods
  • Demonstrate an understanding of business, HR and talent management objectives to enable a blended development approach via design/development/delivery/maintenance of a wide variety of learning and development solutions, programs and tools
  • Implement and successfully deliver multiple concurrent projects of varying complexity, ensuring regular updates to L&D databases/tracking tools
  • Ensure learner accessibility and principles of diversity and inclusion in designing a variety of learning solutions, leveraging established standards and templates where possible Shareholder
  • Prioritize and manage own workload to meet SLA requirements for service and productivity Act as a Subject Matter Expert with both practical and technical expertise in all areas of instructional design and development for all learning approaches
  • Deliver effective, planned and consistent SME and stakeholder engagement and deliverables, including regular and effective SME communications and updates, whether virtual or in person
  • Ensure all learning solutions include both an appropriate evaluation & measurement plan and an agreed maintenance plan to enable both program impact and currency
  • Provide subject matter expertise in design, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in areas of design; stays current in learning consulting and program evaluation and measurement
  • Take an enterprise approach to design, development, learning consulting and evaluation; ensures common content and learning structures are leveraged consistently and to the greatest extent possible, supporting customization of design only where there is a validated business need
  • Protect the interests of the organization, identify and manage risks, and escalate non-standard, high-risk transactions/activities as necessary
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Desired Skill Set:

  • Experience with building training that incorporates adult learning principles
  • Proficient in Adobe Creative Suite and eLearning
  • Experience with PowToon video development tool
  • Independently perform tasks from end to end
  • A strong focus on attention to detail to produce high-quality, accurate and timely deliverables
  • Excellent written and verbal communication skills and experience communicating to a Senior audience
  • Advanced MS Office skills in Excel, Word, Access, PowerPoint, Visio and Project
  • Strong organizational skills and the ability to deliver high-quality work under pressure

Nice To Have:

  • Depth and breadth of credit risk knowledge across RESL, PL and Cards products
  • Working knowledge of Storyline 360

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