Mainframe Support Consultant

  • Date Posted May 4, 2022
  • Location Barrie, Ontario
  • Job Type Contract
  • Job ID 14457

Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you a forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!

Working with one of the top financial clients this role calls for a Mainframe Support Consultant who will be responsible for handling incident management for outages and effectively communicating to clients during service outages and ensuring that they are resolved efficiently with minimal impact on stakeholders.

Responsibilities:

  • Ensure timely notification and escalation of possible or occurring issues/problems, options and recommendations for prompt resolution
  • Resolution of customer and client requests
  • Provide effective change management discipline, ensuring stability to the production environment
  • May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
  • Support the installation, configuration, upgrade of business applications/systems in coordination with appropriate stakeholders

Desired Skill Set:

  • 2 years of experience in a Technical Support role
  • 2 years of working knowledge of ServiceNow
  • Expertise with Mainframe including TSO and JCL, CA-7
  • Experience with Batch Mainframe
  • Excellent communication skills
  • Ability to work with people and communicate with a team

Nice to have:

  • Experience with Autosys
  • Experience with monitoring file transmission

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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