Operational Risk Analyst – GRC/ARCHER

  • Date Posted Apr 22, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14405

Do you seek challenges and personal development opportunities, and have the courage to make a difference? Are you a motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines? Then, Apply Now!

Working with one of the top financial clients this role calls for an Operational Risk Analyst – GRC/ARCHER who will be responsible for providing support and delivery of requirements and work packages on low complexity projects and initiatives in alignment with business strategies. This candidate will lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience Analyze impacts on customers, stakeholders, employees, process, technology solutions to achieve business results. The successful candidate will provide ongoing communication to key stakeholders, including the project sponsor, business project owner, and project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project.

Responsibilities:

  • Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach
  • Provide recommendations and direction based on the end to end customer experience when making decisions
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business
  • Assess and ensure that customer and employee experience/stakeholder impacts are appropriately managed
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
  • Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization
  • Identify and lead problem resolution to ensure customer needs are met
  • Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.)
  • Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for the successful delivery of requirements
  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

Desired Skill Set:

  • 2-5 Years of Issues Management experience with an advanced understanding of Issue Lifecycle Workflow
  • 2 Years minimum operations risk experience (Risk Management) (Adhoc testing)
  • IBM Archer (or other Issue Management software) experience with the ability to build reports and export ad hoc data requests from the software
  • Risk Standard and Policy or governing document creation
  • Project management ticket tracking experience utilizing JIRA
  • Database and automated reporting skills
  • MS Suites, Word, PowerPoint, Excel – intermediate knowledge (pivot tables)
  • Experience with PowerPoint inlcuding creating decks
  • Executive Level reporting with knowledge of Risk Appetite Limits and KRIs and/or RADAR software experience
  • Degree in relevant field

Nice to have:

  • Experience with Confluence
  • RADAR software experience
  • Publishing standards, editing policies experience
  • Experience with Archer tool or an equivalent GRC Issue Management Tool

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.

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