Operations Analyst/Capital Markets

  • Date Posted Apr 10, 2023
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 15832

If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.

Working with one of the top financial clients this role calls for an Operations Analyst/Capital Markets who will be responsible for a variety of key operational processes in the Fixed Income Asset Servicing team. This candidate will participate fully as a member of the team and contribute to a positive work environment. The successful candidate will correct and timely processing of corporate action transactions, tax reporting and other functions and will play an important role in acting as a direct contact and problem solver for clients and business partners.


  • Develop an understanding of the Fixed Income Domestic and international market
  • Receive all corporate action notifications from the custody network, examine and investigate further to ensure accurate and timely entry into the corporate action dashboard
  • Ensure corporate actions are accurately processed including asset set-up, tax implications and book value adjustments
  • Monitor coupon record changes and reconcile income received to custodian records
  • Processing mandatory and Voluntary Corporate Actions
  • Ensure all affected clients and stakeholders are notified on a timely basis
  • Managing and resolving exceptions arising from settlement discrepancies and resulting from feed issues that create exceptions
  • Develop and maintain working relationships with internal and external partners for the purposes of delivering optimal customer service
  • Identify, recommend and assist in implementing processes/controls/productivity improvements
  • Initiate and/or participate in projects –identify test cases, communicate project status and execution of test cases to ensure project objectives are met in a timely manner.
  • Assist in the analysis, development, testing and implementation of operating and process improvements
  • Ensure written procedures of new/current processes are captured and updated routinely.
  • Execute on ad-hoc non-routine requests
  • Ensure all escalation policies are observed under the client’s policy
  • Provide a high level of service in assisting process partners to identify, locate and resolve differences

Desired Skill Set:

  • 1-5 years of solid experience in Capital Markets operation
  • Advanced knowledge of MS suite of software applications and Excel VBA
  • Ability to manage responsibilities through exceptional organizational, time management, interpersonal and analytical skills:
  • Strong communication skills

Nice To Have:

  • Sound knowledge of Fixed Income market settlements & Asset servicing
  • Experience in handling Fixed Income corporate actions and coupons
  • Understanding of Bloomberg, Reuters and other market data products
  • Strong exposure to Settlements and Clearing

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