Operations Clerk- Insurance/Banking
Are you detail-oriented and looking to contribute to a dynamic team? Apply Now!
Working with one of our top financial clients, this role calls for an Operations Clerk in Insurance/Banking. This position involves providing administrative support within a fast-paced environment, ensuring accurate processing of insurance-related tasks while maintaining excellent customer service. The role offers potential for career growth and the opportunity to work in a collaborative team setting.
Pay rate range (CAD): $17.60 – $24.87
Responsibilities
- Sort, scan, and upload mail documents into the system, including counting and processing return mail
- Handle daily administrative tasks such as posting cheque payments and managing premium billing issues
- Assist with processing reversal/reject transactions from PAC and Visa platforms
- Support claim processing and handle cancellation requests
- Respond to customer inquiries via fax/mail and solve related issues efficiently
- Maintain accurate records and ensure adherence to established procedures
- Collaborate with internal teams and internal/external stakeholders as required
- Conduct quality checks to ensure data accuracy and completeness
- Participate in team meetings and training sessions
Desired Skill-Set
- Excellent organizational and time management skills
- Strong written and verbal communication abilities
- Exceptional attention to detail and accuracy
- Ability to work independently and within a team environment
- Flexibility to adapt to shifting priorities and procedural changes
- Proven experience handling high volumes of work
- Adherence to established processes and details
- Proficiency in Outlook and Microsoft Office
Nice to Have
- Prior insurance or banking experience
- Knowledge of Insurance systems such as CSC or Policy Admin
- Familiarity with customer data management systems
- Additional software skills relevant to insurance operations
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.