Process Analyst- Six Sigma/Agile

  • Date Posted Aug 20, 2021
  • Location Mississauga, Ontario
  • Job Type Contract
  • Job ID 12909

Are you collaborative, resourceful and highly organized? Do you enjoy developing relationships with influential stakeholders? If yes, this could be your next opportunity! 

Working with one of our top financial clients, this role calls for a Process Analyst- Six Sigma/Agile who will define strategies and identifies opportunities that will optimize operations and transform the client experience and lead diagnostic activities recommends target state business models and develops strategic roadmaps that deliver high impact results and sustained value.The ideal candidate will provide strategic input into business decisions as a trusted advisor and make recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.

Responsibilities:

  • Act as a subject matter expert on relevant regulations and policies
  • Network with industry contacts to gain competitive insights and best practices
  • Stay abreast of industry and business trends through benchmarking and/or participation in professional associations
  • Influence and negotiate to achieve business objectives
  • Assist in the development of strategic plans
  • Identify emerging issues and trends to inform decision-making
  • Manage resources and leads the execution of strategic initiatives to deliver on business and financial goals
  • Develop the business case by identifying needs, analyzing potential options and assessing expected return on investment
  • Help determine business priorities and best sequence for execution of business/group strategy
  • Conduct independent analysis and assessment to resolve strategic issues
  • Act as the prime subject matter expert for internal/external stakeholders
  • Monitor and track performance, and addresses any issues
  • Design and produce regular and ad-hoc reports, and dashboards
  • Break down strategic problems, and analyses data and information to generate meaningful insights and formulate evidence-based recommendations
  • Lead transformation engagements of varying scope and type, including diagnostics, data gathering, evaluation/assessment, recommendations, readiness assessments, planning, stakeholder management, execution, and sustainment
  • Lead the development of the communication strategy focusing on positively influencing or changing behavior
  • Define frameworks for managing processes, policies or procedures, etc. in the business/group
  • Lead the execution of operational programs; assesses and adapts as needed to ensure the quality of execution
  • Develop and manage comprehensive information management systems
  • Design and/or lead initiatives to improve processes, analysis and reporting
  • Review proposed function/project team outputs for implications to workflow design
  • Collaborate in the design, implementation and management of core business/group processes
  • Design processes based on business requirements and best practices
  • Ensure the processes adhere to applicable risk, regulatory and compliance requirements
  • Streamline, simplify and continuously improve existing processes
  • Document processes (including, but not limited to, process flows, playbooks, etc.) for vetting, communicating and implementing processes with stakeholders
  • Ensure all processes meet established standards, effectively utilize templates and tools to track compliance and operational effectiveness standards
  • Look for opportunities to eliminate, simplify and automate processes
  • Recommend approaches or changes to streamline and integrate processes to improve overall efficiency
  • Maintain current process documentation to ensure available for stakeholders as required
  • Support management of processes using established methodologies and tools/system/technology
  • Integrate information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting
  • Participate in the integration of Core Process transformation across business/groups to deliver process improvements for productivity savings and enhanced customer/employee experience
  • Develop an understanding of organizational interactions and complexity to engage with the appropriate stakeholders
  • Stay abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning
  • Resolve issues regarding processes that are raised from all sources/stakeholders
  • Operate at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders
  • Apply expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine
  • Implement changes in response to shifting trends
  • Broader work or accountabilities 

Desired Skill Set:

  • 4+ years of experience leading strategic engagements (or workstreams on engagements) including shorter diagnostic initiatives and medium to large transformation implementations
  • Undergraduate degree required, MBA 
  • Experience in Consulting (internal or external) and/or Financial Services
  • Lean Six Sigma/Agile certification 
  • Knowledge of business analysis, project delivery practices and standards across the project lifecycle
  • Knowledge of business/group processes, procedures and controls 
  • Understanding of risk, regulatory and compliance requirements
  • Verbal & written communication skills
  • Analytical and problem-solving skills 
  • Influence skills 
  • Collaboration & team skills; with a focus on cross-group collaboration 
  • Able to manage ambiguity given little to no direction
  • Synthesize complex information and present with confidence 
  • Data-driven decision making

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