Release Manager – Payments

  • Date Posted Oct 19, 2022
  • Location Toronto, ON
  • Job Type Contract
  • Job ID 15287

Do you seek challenges and personal development opportunities, and have the courage to make a difference? Are you a motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines? Then, Apply Now!

Working with one of the top financial clients this role calls for a Release Manager – Payments who will be responsible for implementing a Global Solution for Wires Payments to meet regulatory ISO 20022 standards, compliance, and business needs for both the U.S. and Canadian markets. This candidate will partner with technology and business teams, as well as vendors to create and manage the end-to-end release plan, and deployment schedule with a focus on efficiency, reliability, collision avoidance, and availability of existing environments and services, while supporting delivery teams in meeting their objectives and timelines. The successful candidate must be able to show they are ready to think and act as an owner and drive consensus and decisions among stakeholders in pursuit of technical integrity.


  • Creating and managing end-to-end release plans for scheduling, planning, and controlling the release and deployment Process
  • Integrating release management practices into the delivery process with the objective of offering reliable, repeatable IT services, at appropriate service levels
  • Ability to convert technical expertise to recommendations pertaining to efficiency, reliability, scalability, and security; drive best practices, and engage with planning, evaluating, operationalizing, and reporting deliverables.
  • Establishing the infrastructure for tracking and monitoring all relevant updates and changes, and efficiently converting the information into reporting, recommendations, schedules, and decisions
  • Providing trusted and reliable communication and reporting with confidence that all information is comprehensive, accurate, and confirmed
  • Managing correspondence with a clear articulation of impacts
  • Providing subject matter expert guidance and advice to Release and Deployment management, as well as other IT Support segments, and participating in the development of remediation and collision avoidance strategies
  • Identifying and educating on control and communication failures to help prevent issues going forward
  • Providing updates to senior leadership on accomplishments and opportunities, as well as insights on organizational trends anchored in the unique perspective of the role
  • Protecting the interests of the organization through identification, management and escalation of risks and dependencies
  • Being proficient with IT workflow and collaboration tools, such as Service Now, JIRA and Confluence.
  • Be able to independently create and manage work items in the tools as required
  • Being professionally familiar with Agile, Waterfall and hybrid delivery models to understand and align with multiple teams working in different paradigms
  • Understanding of the DevOps and continuous delivery principles and practices

Desired Skill Set:

  • Demonstrated experience in a Release Manager role
  • Solid experience in the Payment domain
  • Experience with domain knowledge of global money transfer
  • Experience with Shared services
  • Expertise in integration and implementation
  • Excellent customer service and people engagement skills

Nice To Have:

  • Previous experience working in the Banking industry
  • Working knowledge of ServiceNow and Confluence

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