SAP Technical Business Analyst (SAP ECC SD module)
Are you passionate about working with cutting-edge technologies? Do you want to work for one of the top Canadian financial institutions? Then, Apply Now!
Working with one of the top clients this role calls for a SAP Technical Business Analyst (SAP ECC SD module) who will be responsible for logging and tracking identified system problems through resolution in the DevOps environment using Epics and User stories and to raise the business benefits to the business while working with and collaborate with Information Systems and Technology (IS&T) for delivery of Epics/issues for resolutions via Sprint Agile team.
Responsibilities:
- Support CTC workload to address the pertinent SAP operational CTC (Contract to Cash, i.e. Contract life cycle management, Order Admin, Shipping and Billing & Settlement) CO BAU business requirements and how to automate manual processes
- To extract data from SAP systems via transactions or via SAP BW application for business analysis purposes
- Analyse documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality, i.e. Business Requirement definition
- Evaluate results of SAP-related projects, then report and make recommendations based on findings
- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
- Be the scrum master of Logistics-related projects. Tracking of ADO and project status
- Produce Business cases in collaboration with Business Stakeholders to optimize and key pain points that impact the business and participate in projects to contribute
- Work with business stakeholders to develop requirements for various initiatives, document those requirements, and build an implementation plan
- Automate and/or develop self-service options for common support scenarios
- Responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations
- Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers
- Collaborate with various team members, end users, and other stakeholders in the testing of new software programs and applications
- Communicate application problems and issues to key stakeholders, including management, and end users by having scheduled updates
- Study, map and draw business process flows and diagrams by mapping user requirements and validating solution design
- Maintain decision, issue and risk documentation with stakeholders for a weekly update
- Presentation and documentation for projects, meetings and training. Develop a training approach to communicate the benefits and best practices. Creating and improving materials for engagement, regular meetings, and training sessions
- Identify relevant risks and develop mitigation plans via communication, training, or other change management methodologies
- Develop better documentation such as user manual and use cases for Logistics
- Development of framework for best practices, project status update, adoption, and escalation process
- Any other tasks related to logistics, SAP, warehouse interface and CS projects
Desired Skill Set:
- Bachelor's degree in Computer Science, Information Systems, or related field
- Minimum of 3 years of functional, hands-on experience on SAP ECC SD module with experiences in the following areas:
- Expertise in Logistics Execution – in particular, handling Outbound Deliveries
- Sound understanding of Shipment processing and Shipment costing
- Management of Customer consignment using Consignment fill-up, issue and returns
- Experience in Stock transport order for plant-to-plant order transfers
- Experience in Inventory management and stock movements
- Exposure to Billing processing, including debit/credit note management
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