ServiceNow Developer- CISA

  • Date Posted Aug 12, 2022
  • Location Toronto , Ontario
  • Job Type Contract
  • Job ID 14957

Are you driven by collective success? Do you believe collaboration can transform a good idea into a great one? Do you understand the power of an inclusive team that enjoys working together to create a shared vision? Then, Apply Now!

Working with one of the top financial clients this role calls for a ServiceNow Developer- CISA who will be responsible for developing detailed design specifications, creating and reviewing code and assessing the impact on other applications using the ServiceNow Platform. This role will work closely with other team members to ensure consistency in coding standards, best practices, compliance with governance policies and optimize any synergy and re-use opportunities.


  • Responsible for leading technical aspects of enhancement backlog items from inception through to deployment.
  • Participate in analysis and system design specification sessions.
  • Documentation of design options and solutions according to System Development Life Cycle (SDLC) methodology.
  • Ensure that solutions adhere to development best practices and architectural principles.
  • Apply analytical skills to resolve problems and deliver viable solutions.
  • Anticipate obstacles and execute proactive approaches to issues.
  • Active participation in issue resolution.
  • Provide detailed development complexity estimates to Product Owner for development effort as well as daily status reporting.
  • Configuration management for the sub-projects within the release.
  • Responsible for coding, testing, packaging, deployment and support of builds as code is promoted from development, system, acceptance and production environments. May lead code reviews.
  • Work closely with Platform Administrators, QA Team and Business representatives for BAT testing to ensure that environments are fully functional and that builds are properly tested before being deployed.
  • Participate in the development of test strategy, test plans, test cases and testing efforts (unit testing and integration testing of code).
  • Provide technical support to the business and testing team during testing phases.
  • Track defects, defect triage and resolution.
  • Coaching / mentoring of junior developers.
  • Knowledge transfer within the group.
  • Ensure required documentation is housed in the project repository and that knowledge transfer has occurred to full-time staff upon completion of the contract term.

Desired skill set:

  • 5 years of hands-on technical working experience as a ServiceNow Developer
  • Certified ServiceNow System Administrator
  • 3 years of experience with JavaScript
  • Understanding of Applications Portfolio Management, Integration Hub and other integrations on the NOW Platform
  • High level ability to problem-solve and troubleshoot issues.
  • Strong communication skills (verbal and oral)

Nice to have:

  • Previous banking experience
  • CISA Certification
  • Experience with the Agile Scrum, DevOps and ITIL 4

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