SFMC Campaign Quality Control Analyst
Are you passionate about quality assurance and eager to support marketing excellence? Apply Now!
Working with one of our top financial clients, this role calls for an SFMC Campaign Quality Control Analyst- Entry. In this position, you will be an integral part of the Digital & Direct Executions team, responsible for validating and ensuring the quality of client-facing email, SMS, and web campaigns developed in Salesforce Marketing Cloud. This role offers an excellent opportunity to gain end-to-end exposure to digital marketing processes within a dynamic banking environment.
Pay rate range (CAD): $17.60 – $47.10
Responsibilities
- Evaluate email, SMS, web pages, and customer journeys against quality standards
- Prioritize, plan, and execute comprehensive testing activities
- Sign-off on digital assets ensuring they meet quality and compliance standards
- Maintain detailed documentation of checklists, standards, and reference materials
- Collaborate with project managers, developers, and stakeholders throughout campaign cycles
- Identify, analyze, and document defects, issues, and discrepancies
- Recommend effective solutions for recurring issues and defects
- Monitor and improve testing processes to streamline workflows
- Review feedback from clients, users, and stakeholders to enhance quality controls
- Support the development and implementation of quality assurance procedures
Desired Skill-Set
- 2+ years experience in email/web testing, campaign execution, or quality assurance
- Hands-on experience with defect tracking tools (e.g., JIRA, Bugzilla, Workfront)
- Proficiency with automated email testing tools (e.g., Litmus, Email on Acid, DiffChecker)
- Web page testing experience using SauceLabs, BrowserStack or similar platforms
- Knowledge of accessibility standards (WCAG 2.0, AODA, web accessibility best practices)
- Experience with workflow management systems like Workfront or JIRA
Nice to Have
- Experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio, SQL)
- Familiarity with Salesforce Data Cloud
- Previous roles as a campaign developer or QA analyst
- Bilingual in English and French
Soft Skills
- Strong attention to detail and a commitment to delivering defect-free work
- Excellent time management and ability to meet deadlines
- Analytical thinker with effective communication skills
- Self-motivated with a proactive approach and ability to build effective relationships
- Continuous improvement mindset to optimize quality processes
- Embodying values of trust, teamwork, and accountability
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.