Sr. Communications Analyst

  • Date Posted Aug 15, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14958

Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!

Working with one of the top financial clients this role calls for a Sr. Communications Analyst who will be expected to handle the creation of communications related to any internal changes or initiatives, as well as user guides and content for internal client portals.


  • Provide leadership and create resources for employee-facing materials to enhance the employee experience.
  • Assess all content and packaging requests in areas of responsibility to determine relevancy, appropriateness, pacing and sequencing, and alignment to business priorities
  • Liaise with employees at all levels/roles to maintain an understanding of requirements and key messaging.
  • Create change management plans to enhance the employee experience and ensure messaging is aligned with these plans.
  • Create content that is simplified, that anyone can understand and with an experience lens applied to everything crafted.
  • Creation of visual presentations that provide clear and simple messaging for audiences at all levels.
  • Proactively develop and manage content from key initiatives and projects, such as employee experience opportunities in support of Engineering and Technology Resiliency & Experience Operations groups. This includes change management strategy, key message development, vehicle selection, creation/writing/editing, packaging, production and distribution, and ensuring appropriate coordination and consolidation across initiatives and programs. This can include:
  • Online, email and in-hand employee communications
  • Deliver newsletters and leader toolkit content
  • Delivery of content via intranet and PowerPoint presentations

Desired skill set:

  • Expert experience with Microsoft 365 Office Suite – Outlook, Teams, OneDrive, OneNote, Word, PowerPoint, Excel, Yammer and SharePoint team sites.
  • Previous experience producing content, creating engaging employee resources and visually engaging presentations for executive audiences
  • An expert in the creation and management of technology content for various types of audiences with the primary focus on employee experience.
  • An effective and professional communicator at all levels of an organization, with an ability to package and present complex ideas in terms understood by audiences with various levels of technical acuity.
  • A leader in building change management strategies and plans for key and complex initiatives.

Nice to have:

  • Technical background and experience at a financial institution
  • Expert knowledge of change management research, planning, counsel, and measurement.

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