Sr. Guidewire Claims Center Business Analyst

  • Date Posted May 4, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14461

Are you a self-motivated individual who is hardworking with proven work history? Are you a driven team player who is looking to join a fast-paced, high-growth, and energetic team? If yes, Apply Now!

Working with one of the top financial clients this role calls for a Sr. Guidewire Claims Center Business Analyst who will be responsible for leading a diverse range of stakeholders and communicating effectively by adapting style and technique to a diverse audience. This candidate will engage appropriate stakeholders to identify and manage the required outcomes of projects for the business. The successful candidate must ensure timely notification and escalation of actual or possible issues or problems while assessing options and recommendations for prompt resolutions. The ideal candidate has proven experience as a Business Analyst in Insurance Industry.


  • Analyze impacts on customers, stakeholders, employees, processes, and technology solutions to achieve business results.
  • Understand and clarify work packages of each assigned initiative or project, inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach.
  • Provide recommendations and direction based on the end-to-end customer experience.
  • Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business.
  • Assess and ensure that customer and employee experience and stakeholder impacts are appropriately managed.
  • Provide on-going communication to key stakeholders, including the business project owner, and project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project.
  • Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization.
  • Identify and lead problem resolution to ensure customer needs are met.
  • Contribute to the application of change management best practices, e.g., stakeholder analysis, gap analysis, change planning, etc.
  • Collaborate with the project manager to identify and ensure required resources are assigned to the project for the successful delivery of requirements.
  • Lead requirements management on projects which are based on complexity, size, and budget as defined by the project governance levels.
  • Provide leadership/guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions.

Desired Skill Set:

  • 8 years of solid experience as a Business Analyst in the Insurance Industry
  • Excellent communication skills (both written and verbal)
  • Excellent organizational, problem-solving and interpersonal
  • Under graduation degree

Nice to have:

  • Experience with Lean Six Sigma
  • Experience working in the insurance industry, specifically in claims processing
  • Experience with the Guidewire suite of products, e.g., Claims Centre
  • Business analysis accreditation, e.g., IIBA
  • Experience in SAFe

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