Technical Branch Operations Analyst (Pinpads/ Cheque Scanners, TCR)
Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you forward forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!
Working with one of the top financial clients this role calls for a Technical Branch Operations Analyst (Pinpads/ Cheque Scanners,TCR). The ideal candidate will have a technical background in problem-solving, build/release coordination and analyzing solutions. This person will be shifting into an issue/resolution ownership role where he/she will want to take on ownership of equipment & change management. Communication skills will be the critical piece to achieve success!
Desired Skill Set:
- 7+ years of experience working through various phases of the SDLC/PMLC with the ability to coordinate through full delivery.
- 5+ years of experience as a Technical Analyst, Build / Release Coordinator, QA or other combination of roles.
- 3+ years of experience specifically focused on PinPads, Cheque Scanners, TCRs, etc.
- 3+ years of experience with vendor patch management to review & implement properly tested changes to production systems.
- 2+ years of enterprise banking experience with sound financial acumen.
- Ability to completely own issues from initial discovery through investigation & ultimate resolution which often means coordinating multiple teams.
- Superb communication skills with the capability to engage senior leaders effectively communicates progress on work projects in a concise manner and escalate issues
Nice To Have:
- Build / Release Coordination
- In-depth knowledge of physical banking challenges
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