Technical Branch Operations Analyst (Pinpads/ Cheque Scanners, TCR)

  • Date Posted Nov 9, 2023
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 16421

Are you collaborative, innovative, and enjoy visionary thinking? Are you a self-motivated individual who is hardworking with proven work history? Are you forward forward-thinking, creative individual who willingly takes ownership of complex and challenging initiatives? Then, Apply Now!

Working with one of the top financial clients this role calls for a Technical Branch Operations Analyst (Pinpads/ Cheque Scanners,TCR). The ideal candidate will have a technical background in problem-solving, build/release coordination and analyzing solutions.  This person will be shifting into an issue/resolution ownership role where he/she will want to take on ownership of equipment & change management. Communication skills will be the critical piece to achieve success!

Desired Skill Set:

  • 7+ years of experience working through various phases of the SDLC/PMLC with the ability to coordinate through full delivery.
  • 5+ years of experience as a Technical Analyst, Build / Release Coordinator, QA or other combination of roles.
  • 3+ years of experience specifically focused on PinPads, Cheque Scanners, TCRs, etc.
  • 3+ years of experience with vendor patch management to review & implement properly tested changes to production systems.
  • 2+ years of enterprise banking experience with sound financial acumen.
  • Ability to completely own issues from initial discovery through investigation & ultimate resolution which often means coordinating multiple teams. 
  • Superb communication skills with the capability to engage senior leaders effectively communicates progress on work projects in a concise manner and escalate issues

Nice To Have:

  • Build / Release Coordination
  • In-depth knowledge of physical banking challenges

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