Vendor Manager

  • Date Posted Jun 8, 2022
  • Location Toronto, Ontario
  • Job Type Contract
  • Job ID 14670

Are you a versatile self-starter with demonstrated ability to take initiative and work independently with attention to detail? Then, Apply Now!

Working with one of the top financial clients this role calls for a Vendor Manager who will be responsible for managing vendor relationships through all stages of the agreement lifecycle, in alignment with relevant client frameworks, methodologies, and business and enterprise objectives. This candidate will provide leadership, direction and coaching to teams while partnering with business and executive stakeholders within a line of business. The ideal candidate has an excellent ability to deal with areas that are new to vendor management, has strong management skills and can communicate well with partners.


  • Facilitate and/or support the management of enterprise vendors as assigned. Generally reports to Senior Manager.
  • Manages vendor relationship to business' strategic goals and objectives, understanding and reconciling competing priorities and evolving business requirements
  • Evaluates vendor performance and ensure the prompt and thorough resolution or escalation of performance issues, understanding/managing risks associated with customer-facing/impacting vendors
  • Develops and maintains effective relationships with internal client partners and vendors to ensure business priorities and requirements are clearly understood and met, and objectives are aligned
  • Provides advice and guidance to business partners and VM teams as appropriate regarding VM best-practice to optimize and secure value from third-party relationships
  • Understands contractual terms and conditions, and their commercial implications to the business in order to effectively manage vendor agreement(s) and relationship(s)
  • Represents the needs of the business and/or the Bank and actively participates in contract negotiations and enterprise vendor management governance meetings
  • Actively engages with SSG sourcing partner to share business, industry and vendor insights in support of strategic planning and contract negotiations
  • May provide input into strategic planning, then implement strategic direction set by Business Leadership across all relevant business units, and lines of business in the case of enterprise vendors, including employment of agreed VM governance
  • Applies organizational change management principles and practices to effectively manage stakeholder and vendor expectations, anticipating downstream impacts and planning accordingly to minimize disruption (e.g. during vendor transition; on-boarding/off-boarding)
  • Engages business partners to ensure active participation in vendor governance and oversight, ensuring roles and responsibilities are clearly defined Applies sound judgment by understanding priorities, and dependencies and making pragmatic decisions in the context of enterprise and line of business objectives
  • Develops and retains in-depth knowledge and expertise of marketplace and industry developments pertaining to vendor relationships, category and business requirements

Desired Skill Set:

  • 2 years of solid experience as a Vendor Manager
  • 2 years of experience in managing relationships with vendors
  • Strong Communication Skills
  • Strong multi-tasking skills
  • Has a positive attitude and ability to multitask
  • Bachelor's degree in business management, economics, finance, accounting or relevant field

Nice to have:

  • Strong MS Office Suite skills
  • Experience working with Enterprise Application

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