Application Support Analyst – Wire Payments
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Working with one of our top financial clients, this role calls for an Application Support Analyst – Wire Payments. This position offers an exciting opportunity to work on a critical payment ecosystem application, providing valuable technical experience and potential for full-time employment.
Pay rate range (CAD): $68.84/hr – $82.61/hr
Responsibilities
- Develop, support, and enhance the Enterprise Wire Room (EWR) application, a Tier 1 critical payment system
- Provide hands-on support during project implementations and ongoing maintenance
- Manage incident and problem management processes to ensure application stability and performance
- Collaborate with cross-functional teams to implement microservice architecture using Redhat OpenShift, Kubernetes, Docker, and Helm
- Work with web technologies such as Java, Spring Boot, and Node.js to develop scalable solutions
- Use SQL/Oracle databases for data management and query optimization
- Conduct support shift duties on a rotational basis, including one week per month
- Assist with infrastructure activities, including system monitoring and log analysis via tools like Dynatrace
- Participate in change management, disaster recovery exercises, and audit processes
Desired Skill-Set
- 5+ years of software development and production support experience
- Strong knowledge of incident and problem management procedures
- 2+ years of experience with Redhat Linux, IBM MQ/Kafka, SQL/Oracle DB
- 2+ years of experience with Java, Spring Boot, and Node.js
- Hands-on knowledge of microservice architecture, containerization (Redhat OpenShift, Kubernetes, Docker, Helm)
- Payment industry experience, at least 2 years
- Ability to work collaboratively within a team and communicate effectively
Nice to Have
- Banking industry experience
- Prior support for Tier 1 or Tier 1 Critical applications
- Familiarity with change management and SDLC/Agile methodologies
- Experience with CCR projects involving infrastructure and application upgrades
- Knowledge of log monitoring tools like Dynatrace
- Experience with file transfer software and scheduling tools such as Autosys
- DevOps and CI/CD pipeline deployment skills using Jenkins, Artifactory, GitHub Actions
- Understanding of security, resiliency, and regulatory audit requirements
- Hands-on experience with disaster recovery exercises
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.