Bilingual Banking Associate – Risk & Compliance
Are you ready to support critical banking operations in a bilingual environment? Apply Now!
Working with one of our top financial clients, this role calls for a Bilingual Banking Associate – Risk & Compliance. This position offers an excellent opportunity for career growth, with potential for extension and conversion based on performance and business needs. The role involves providing operational support within a dynamic financial services environment, managing transactions, and ensuring high-quality service delivery.
Pay rate range (CAD): $17.60/hr – $29.56/hr
Responsibilities
- Execute transaction processing accurately and timely, adhering to established procedures and SLAs
- Refer or escalate operational issues promptly, connecting with appropriate teams for resolution
- Support incoming transactions, validating information, and performing adjustments within authority levels
- Respond effectively and promptly to partner requests and process inquiries
- Identify opportunities to improve service delivery and operational efficiency
- Manage workload to meet SLA and productivity standards
- Maintain compliance with internal and industry regulations, including Anti-Money Laundering and Business Continuity policies
- Exercise discretion in handling confidential information and escalate high-risk activities when necessary
- Assist with analysis and reporting on operational activities and special initiatives
- Support and contribute to process improvement initiatives within the operations team
- Stay informed of industry trends, regulations, and emerging operational issues
- Demonstrate understanding of MM and FX products and global trading platforms as applicable
Desired Skill-Set
- Bilingual: fully proficient in English and French (read, write, speak)
- 2-4 years of banking or financial institute experience
- Customer service experience, ideally from a call center environment
- Proficiency with Microsoft Office 365 (Word, Outlook, Excel)
- Ability to adhere to strict deadlines and handle high volumes of work
- Strong quantitative and analytical skills
- Excellent organizational and time management skills
- Strong communication skills and attention to detail
- Ability to work independently and within a team
- Self-motivated, goal-oriented, and adaptable to changing policies
Nice to Have
- Knowledge of risk management and compliance practices
- Understanding of MM and FX products (Options, Foreign Exchange spots/forwards, Money Market deposits/loans)
- Experience with Global and WSS platforms
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.