Technical Communications Specialist – Graphic Design
Are you a versatile self-starter with demonstrated ability to take initiative and work independently with attention to detail? Then, Apply Now!
Working with one of the top financial clients, this role calls for a Technical Communications Specialist – Graphic Design who will develop and lead communications plans and supporting collateral for initiatives to impact stakeholders. This candidate will develop clear, simplified messages and/or content to communicate with a variety of stakeholders, up and including the C-Suite and Board of Directors, via visuals, written communications, learning experiences, etc.
Responsibilities:
- Provide professional communications support, including the execution and evaluation of communication initiatives, programs, projects, and work plans as assigned.
- Provide support to functional Managers and respective business partners by executing project plans to enable communication strategies.
- May manage daily media reviews/analysis and news release process
- Where applicable, filter media inquiries, research issues, and manage news release schedules and approvals. Support, and for less complex projects, may lead to the creation of plans/solutions, adding ideas from research and other team members/subject matter experts and ensuring that client issues, concerns and priorities are identified
- Work with assigned business partners and/or third-party suppliers to coordinate changes and approvals for content and design
- Successfully implement project tasks and key deliverables under the direction of the Manager. Filter and research internal/external communication/employee inquiries and support day-to-day communications for review and approval by key business partners
- May manage ongoing relationships with outside agencies, third-party service providers and external representatives to research or obtain information
- Participate in evaluating the effectiveness of projects/plans/programs/initiatives after implementation; assist in compiling and analyzing feedback from various internal areas and outside vendors, develop recommendations as appropriate and incorporate changes into plans
- May maintain appropriate project records, databases and information, reports to management and others on project status and updates
- Understand the functions, intricacies and requirements of the respective product(s) or business line(s) supported
- Support or manage the integrated implementation of work activities/policies / processes/procedures / changes across multiple functional areas
- May drive leading-edge use of visual media: video, photography, interactive digital features and infographics, to tell the client
- Prioritize and manage your workload to meet service level requirements for service and productivity
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
- Be knowledgeable of practices and procedures within your area of responsibility, and keep abreast of emerging trends for your functional area
- Protect the interests of the organization, identify and manage risks, and escalate non-standard, high risk transactions/activities as necessary
- Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audience
Desired Skill Set:
- 8 years of experience in Graphic Design
- Strong communication – written/verbal – Work and present to various stakeholders at various levels
- Experience communicating complex ideas succinctly & in simple terms
- Proficient with MS Word, MS PowerPoint Point and Outlook
- Strong technical and business analysis and problem-solving skills
Nice To Have:
- Event Planning experience
- Data Management experience
- Previous banking experience in a similar role
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