Sr. Technology Product Owner (CRM)
Are you driven by collective success? Do you believe collaboration can transform a good idea into a great one? Do you understand the power of an inclusive team that enjoys working together to create a shared vision? Then, Apply Now!
Working with one of our top financial clients, this role calls for a Technical Product Owner (CRM Applications) who will play a critical role in managing and enhancing Customer Relationship Management (CRM) applications, including Clarify. This candidate will lead Agile practices, manage backlogs, oversee release processes, and collaborate with cross-functional teams to deliver high-quality solutions in a large enterprise environment.
Responsibilities:
- Act as the Product Owner for CRM applications, ensuring alignment with business needs and technology strategy.
- Own the product backlog by creating, refining, and prioritizing user stories in Azure DevOps.
- Collaborate closely with development teams, business stakeholders, and cross-functional partners to define and deliver product requirements.
- Lead Agile ceremonies, ensuring effective sprint planning, reviews, and retrospectives.
- Oversee Release Management processes, coordinating planning, testing, and deployment across multiple environments.
- Proactively identify risks, issues, and opportunities for improvement while driving solutions forward.
- Communicate effectively with stakeholders at all levels, ensuring transparency and alignment.
Desired Skill Set:
- 2+ years of significant experience as a Technical Product Owner, preferably with Clarify or other CRM applications.
- Agile certification required (e.g., CSM, CSPO).
- Strong hands-on experience with Azure DevOps, including writing/managing user stories and backlog management.
- Extensive knowledge of Release Management processes (planning, coordination, deployment).
- Proven experience working in large enterprise organizations managing complex, cross-functional projects.
- Excellent communication, ownership, and problem-solving skills; a true self-starter and go-getter.
Nice to Have:
- Knowledge of SQL and other BI tools.
- Prior financial services or banking industry experience.
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