IT Project Manager/Scrum Master – Infrastructure Delivery
Do you love working collaboratively in Agile? Do you enjoy developing relationships with influential stakeholders? If yes, this could be your next opportunity!
Working with one of the top financial clients, this role calls for an IT Project Manager/Scrum Master – Infrastructure Delivery who will build and maintain strong business relationships with our Wealth & clients’ Insurance technology partners, providing project management on technology solutions/services initiatives to meet business needs. The position acts as IT Project Manager and SCRUM Master, leveraging resources across functional or specialized technology areas to ensure end-to-end delivery of agreed-upon solutions or services within planned forecasts and cost estimates. This role will plan, coordinate and supervise complex informatics assignments.
Responsibilities:
- Lead and manage a team of IT professionals who are responsible for end-to-end infrastructure technology delivery supporting our Wealth and client’s Insurance technology business partners, with a clear focus on project planning, scheduling. management, scope, change and issues management, client communication and overall resourcing and financial costs on a longer-term basis.
- Responsible for project delivery for application sets within their scope, commissioning projects to be executed by technology partners.
- Act as a solutions integrator; provide a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk.
- Develop impact assessments, manage delivery schedules, and perform risk assessments to consistently manage project deliveries.
- Work with ITS partners to ensure they comply with the capacity forecasting process.
- Report on project progress, status, overall health and individual applications.
- Assess issues or change requests, determine what to report.
- Lead the development of total cost of ownership estimates for applications and services, monitor and track to the established project budget and plan.
- Measure, monitor projects, stay within budget, and meet or exceed expectations.
- Assess work plans, identify scheduling issues, report and escalate, as needed.
- Track major project deliverables; share updates; support initiatives aimed at cost reduction and faster time-to-market.
- Ensure there's an understanding of operational, reputational, and intellectual risks, advise to minimize, escalate if necessary.
- Know the competition, customer and industry trends, innovation; pinpoint relevant research opportunities.
- Maintain high level of customer service, ensure commitments are met; recommend appropriate actions to enhance service.
levels, through effective service level management practices/ agreements - Sets direction at an operational level, works autonomously in the management of the unit and collaborates with other business heads to establish and execute on common goals.
- Directs or manages large-scale applications, programs or projects across multiple product lines, involving significant scope and complexity.
- Ensures delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project.
- Perform a governing role for, ensuring that the proposal, execution, control, deployment, training and hand off, warranty support, and closure meet promised schedules.
- Performs risk identification and mitigation activities, escalating unresolved issues to the Executive and/or Steering Committee where appropriate to secure their timely decisions/support.
- Manages the acquisition and deployment of resources, including budget, by working with the Project Managers to secure the resources required for the project.
- Ensures client satisfaction with the project process and project team by effective and timely communication, including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise.
- The successful candidate will be required to work with and influence senior-level leaders and partner with other IT Managers.
Desired Skill Set:
- 8+ years of experience as a Scrum Master
- Expertise in MS Project, Excel, Visio and PowerPoint
- Very strong communication skills, relationship-building skills (giving timely updates, working with stakeholders, etc.)
- Team player
- Strong interpersonal skills
Nice To Have:
- PMI or ITIL certification, Safe6, scale, agile certs
- Technical experience with infrastructure projects – including cloud technology deployments
- Knowledge of the insurance industry or wealth management
BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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