IT Vendor Manager- Strategic Contracts & SOW
Are you looking for stellar opportunities to develop and succeed? If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.
Working with one of the top financial clients, this role calls for an IT Vendor Manager- Strategic Contracts & SOW who will manage vendor relationship(s) through all stages of the agreement lifecycle, in alignment with the relevant client’s frameworks/methodologies, and with business and enterprise objectives. This candidate will provide leadership, direction and coaching to teams while partnering with business and executive stakeholders within a line of business.
Responsibilities:
- Facilitate and/or support management of enterprise vendors as assigned. Generally reports to the Senior Manager.
- Manages vendor relationships to the business's strategic goals and objectives, understanding and reconciling competing priorities and evolving business requirements
- Evaluates vendor performance and ensures the prompt and thorough resolution or escalation of performance issues, understanding/managing risks associated with customer-facing/impacting vendors
- Develops and maintains effective relationships with internal clients, partners and vendor(s) to ensure business priorities and requirements are clearly understood and met, and objectives are aligned
- Provides advice and guidance to business partners and VM teams as appropriate regarding VM best practices to optimize and secure value from third-party relationships
- Understands contractual terms and conditions, and their commercial implications to the business in order to effectively manage vendor agreement(s) and relationship(s)
- Represents the needs of the business and/or the Bank and actively participates in contract negotiations and enterprise vendor management governance meetings
- Actively engages with SSG sourcing partner to share business, industry and vendor insights in support of strategic planning and contract negotiations
- May provide input into strategic planning, then implement the strategic direction set by Business Leadership across all relevant business units, and lines of business in the case of enterprise vendors, including the employment of agreed VM governance
- Applies organizational change management principles and practices to effectively manage stakeholder and vendor expectations, anticipating downstream impacts and plan accordingly to minimize disruption (e.g. during vendor transition; on-boarding/off-boarding)
- Engages business partners to ensure active participation in vendor governance and oversight, ensuring roles and responsibilities are clearly defined
- Applies sound judgment by understanding priorities, dependencies and making pragmatic decisions in the context of enterprise and line of business objectives
- Develops and retains in-depth knowledge and expertise of the place and industry developments pertaining to vendor relationships, category and business requirements
Desired Skill Set:
- 2 years of experience in Vendor Management
- 2 years of Vendor management experience, experience negotiating contracts (SOWs)
- Experience in Data Analysis
- Strong communication skills
- Strong MS Office (Outlook, Word, Excel, PowerPoint)
Nice To Have:
- Experience with Coupa or Ariba
- Previous banking experience in a similar role
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