Learning & Development Consultant/Retail Banking
Are you looking for stellar opportunities to develop and succeed? If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.
Working with one of the top financial clients, this role calls for a Learning & Development Consultant/Retail Banking who will lead and/or consult on L&D projects end-to-end, generally significant in scope for business-specific programs, or moderate in scope for multi-business and/or smaller enterprise-level programs, conducting high-quality needs assessments to enable learning solution recommendations, and delivering end-to-end learning project management on an assigned number of L&D projects, including evaluation, maintenance, train-the-trainer, facilitation and program support recommendations. The successful candidate will work collaboratively with Business Partners and other stakeholders to support the achievement of business strategic priorities and provide learning expertise, advice, and operational excellence in developing learning solutions to enable people strategies and impact key business measures.
Responsibilities:
- Manages L&D projects from end to end, generally significant in scope for business-specific programs, or moderate in scope for multi-business and/or smaller enterprise-level programs. Experienced consultant role; manages relationships with multiple business
- partners, and functional experts, and makes appropriate recommendations aligned to business and/or organizational needs
- Requires broad business and enterprise acumen and solid knowledge of each L&D area and adult learning theory/practice to recommend appropriate learning solutions
- Manages projects to deliver timely, high-quality, consistent, creative, leading-edge learning solutions that positively impact business and client’s metrics in partnership with Facilitation and Program Support, Program Measurement & Evaluation and other partners within the COE, including designers and developers
- Provides subject matter expertise in learning consulting, including knowledge of external best practices, emerging trends, and vendors; maintains best practices in learning consulting; stays current in design, development, program evaluation and measurement
- Collaborates and consults with Learning Business Partners to make the best decisions on business learning recommendations
- Conducts comprehensive learning needs analyses for more complex business-specific projects, multi-business and/or smaller enterprise-level projects to enable the delivery of detailed
learning recommendations and collaborates to build business requirements, training work packages and other documents to enable effective design and development of agreed learning solutions - Consistently builds out its own learning consulting and design capability to support a learning center of expertise.
- Provides peer coaching to peers and more junior learning consultants within own team and broader L&D teams to enable broad capability building
- Champions creation and consistent use of best in class common practices, processes and measures across the design/development, program evaluation and learning consulting functions Partners with Facilitators, Learning Business Partners and others to ensure effective and timely business subject matter expert support, deliver comprehensive rain the trainer, transitions and program maintenance processes, and comply with all audit and other business requirements as applicable
- Establishes and manages L& D, HR and business SME/stakeholder project teams to enable completion of timely deliverables, ensure buy-in and ownership and necessary approvals and escalations
- Conducts post-implementation reviews against critical success factors and incorporates the lessons learned into subsequent projects/programs, and data sharing collection to avoid future next times
Desired Skill Set:
- Experience in Learning consultation
- Vendor relations experience
- Negotiation skills
- Ability to build strong relationships
- Learning solutions experience
- Onboarding experience
- Compliance experience
- Project work experience
- Adult learning principles experience
- MS Office Suite experience
- Intermediate Excel experience – pivot tables
- Exposure to Learning solutions, adult learning, onboarding/ programming within the branch and vendor piece
- Experience in effectively managing complex and large programs
Nice To Have:
- Banking experience
- Retail Banking experience
BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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