Operations Process Consultant – Lean Green Belt
Are you an expert in Lean Process Analysis seeking a new challenge? Apply Now!
Working with one of our top financial clients, this role calls for an Operations Process Consultant – Lean Green Belt. This position involves leading process improvement initiatives within Commercial Lending Operations, with a focus on implementing emerging technologies like AI and Robotic Process Automation to support a multi-year automation and digitalization strategy. The ideal candidate will have extensive experience in Lean methodologies, change management, and strategic process design, contributing to transformational projects across North America.
Pay rate range (CAD): $78.26/hr – $93.91/hr
Responsibilities
- Collaborate with internal Process Specialists and SMEs to implement the client's Commercial Lending Operations improvement plan within the first year.
- Focus on straight-through processing, process simplification, and enhancing data integrity through emerging tech solutions.
- Partner with Project Delivery and Senior Leadership to develop initiatives for subsequent years.
- Analyze current state processes and propose future state processes in coordination with technology teams.
- Provide subject matter expertise to design, develop, and implement project solutions from business case through execution.
- Deliver projects aligned with organizational goals, leveraging Lean Process Improvement skills.
- Develop and manage project charters, business cases, status reports, and performance metrics.
- Conduct volume, product, and attribute analysis to inform process improvements.
- Lead change management efforts, including stakeholder analysis, communication strategies, training plans, and readiness assessments.
- Influence stakeholders and negotiate to meet business objectives.
- Monitor project progress, address issues proactively, and ensure timely, within-budget delivery.
- Act as a trusted advisor across various business units, supporting strategic planning and decision-making.
- Coordinate cross-functional efforts for change initiatives and provide ongoing support for sustainment.
Desired Skill-Set
- Extensive expertise in Lean Process Improvement methodologies.
- Strong analytical skills including cost/benefits analysis, data and attribute analysis.
- Proven experience preparing project charters, business cases, and status reports.
- Expertise in change management and stakeholder engagement.
- Proficiency in process mapping (current and future state).
- Knowledge of performance measurement metrics and KPIs.
- Effective communication and collaboration skills.
- Ability to influence and negotiate with stakeholders at various levels.
- Demonstrated problem-solving and decision-making capabilities.
- Experience working in dynamic, matrix environments with multiple priorities.
Nice to Have
- Banking or Financial Industry experience, particularly in Commercial Lending.
- Consulting firm background with experience in large or boutique firms.
- Experience with emerging technologies like AI and RPA.
- Prior involvement in large-scale transformation or digitalization projects.
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.