Physical Security Specialist – Incident Reporting
Are you looking for stellar opportunities to develop and succeed? If you share a passion for performance, a growth mindset with versatile skills, and approach everything with the highest integrity, here's an opportunity.
Working with one of the top financial clients this role calls for a Physical Security Specialist – Incident Reporting who will monitor for and identify threats, trends and incidents that could negatively impact the security of client’s personnel, facilities, operations, and reputation. The ideal candidate is an energetic professional with proven knowledge, skills and abilities, executing the following in support of client’s vision, mission and values.
Responsibilities:
- Responsible for detailed report writing that will involve an in depth understanding of critical incident escalation
- Handles sensitive and confidential information with limited supervision
- Consults with all risk functions in the development and documentation of policies, procedures, and controls, for all department processes
- Coordinates security guards as needed
- Actively monitors and facilitates the occurrence of security-related incidents
- Assesses threats based on incoming data and makes decisions based on findings
- Participates in numerous Physical Security projects including Physical Security technology, video monitoring and retrieval
- Monitors access control systems and takes actions in response to an alarm, breach, or malfunction
- Appropriately responds to security operations notifications and requests made by internal and external parties
- Liaises with emergency medical services, the fire department, and law enforcement in the event of an emergency
- Conducts open-source research to answer specific questions and develops intelligence products
- Effectively multi-task, sourcing relevant information quickly to support decision making and effective problem solving.
- Understand and apply operating policies and procedures
- Support the timely and accurate completion of business processes and procedures
- Support and participate in process improvement opportunities
- Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
- Support the team by continuously enhancing knowledge/expertise in own area and participating in knowledge transfer within the team and business unit
- Participate in personal performance management and development activities, including cross-training within own team
- Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand champion for your business area/function and the bank, both internally and/or externally
Desired Skill Set:
- 3 years of experience in Customer service
- Bilingual (French/English); 100% comprehension (written and verbal)
- Experience with MS Office Suite (Word, Excel, Outlook, & Internet Explorer)
Nice To Have:
- Banking / financial institution experience in investment banking or broker-dealer
- Experience working in a Contact Center
BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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