Process Change Manager

  • Date Posted Jun 4, 2024
  • Location ON, Ontario
  • Job Type Permanent
  • Job ID 16941

Are you collaborative, resourceful and highly organized? Do you enjoy developing relationships with influential stakeholders? If yes, this could be your next opportunity!

Working with one of the top financial clients this role calls for a Process Change Manager who will be responsible for developing and implementing change management strategies to foster the adoption of new business applications, procedural modifications, and analytics tools. The successful candidate will collaborate with the BPMO, IT, and stakeholder teams to integrate change management activities into overarching project plans.


  • Identify potential people and business risks with plans developed to mitigate and address the concerns. 
  • Stakeholder planning and management to identify critical and key stakeholders, understanding levels of influence and analysis of impacts and pain points to deliver an optimal engagement and communication strategy and plan.
  • Spearheaded the creation and delivery of communication plans relating to business application changes, analytics integration, and procedural shifts.
  • Conduct Business Impact Assessments to evaluate the impact of new applications and processes, assess organizational readiness, and identify key stakeholders.
  • Contribute to the design of training programs tailored for the effective use of new business applications and analytics tools.
  • Advocate for user needs, ensuring that new applications, data analytics, and AI integrations align with broader business strategies.
  • Monitor adoption & utilization rates and proficiency levels of new systems, tools, and procedures, initiating corrective actions where necessary.
  • Work closely with technology vendors, business and data analysts, and internal teams to ensure seamless implementation and integration of new systems and tools.
  • Engage and advise senior leaders on the business impacts of application, analytics, and procedural changes.
  • Establish metrics and reporting systems to track the success of adoption efforts and to inform continuous improvement strategies.

Desired Skill Set:

  • Minimum of 5 years of experience leading change management processes especially in new technology and data management system adoption in a role emphasizing business application adoption, analytics integration, or related change management activities.
  • Proficient understanding of change management principles, methodologies, and tools, particularly as they relate to business application and analytics adoption.
  • Master's degree in business, organizational psychology or related field and must be certified in Prosci (or equivalent).
  • Knowledge of the infrastructure construction sector including its stakeholders and core business activities.
  • Strong communication skills with the ability to convey intricate technological and procedural changes in an accessible manner.
  • Robust analytical capabilities, with an emphasis on addressing challenges related to technology adoption and data integration.
  • Proven ability to collaborate with IT, Data Science, and business units to drive change initiatives.
  • Familiarity with modern business applications, data analytics platforms, and AI tools.
  • Adaptable and resilient, able to thrive in dynamic, fast-paced environments.

BeachHead is an equal opportunity agency and employer. We advocate for you and welcome anyone regardless of race, color, religion, national origin, sex, physical or mental disability, or age.
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