Program Director/Program Manager/ Lead Commercial Lines
Are you a self-motivated individual who is hardworking with proven work history? Are you a driven team player who is looking to join a fast-paced, high-growth, and energetic team? Are you that talented professional we are looking for? If yes, Apply Soon!
Working with one of the top financial clients, this role calls for a Program Director/Program Manager/ Lead Commercial Lines who will be responsible for planning, coordinating and overseeing the execution of the CI workstream alongside the Business Execution Lead. This role ensures alignment with overall integration objectives by managing timelines, budgets, risks and interdependencies across functions. This candidate will oversee the end-to-end transition of end-to-end personal insurance products, policy conversion, and customer data while collaborating with TS, operations, underwriting, finance, actuarial and other impacted areas for integration.
Responsibilities:
- Developing and executing an integration plan, tracking milestones, managing risks and dependencies and providing regular reporting to the Integration Management Office (IMO) and executive leadership.
- Ensures the solutions meet both business and technical requirements
- Ensures the Delivery Framework and Agile Ways of Working at the client are being adhered to
- Serves as a central point of contact for stakeholders, drives decision-making
- Escalates appropriately and with urgency
Desired Skill Set:
- Knowledge of Commercial Insurance (Specialty, Surety, SMB, Liability)
- Understanding of underwriting, claims, distribution, policy and processes
- Familiarity with regulatory requirements and compliance standards (e.g. FSRA, OSFI)
- Proven ability to lead large-scale, cross-functional programs
- Skilled in project planning, scope management, scheduling, resource management, & budget control
- Experience with IMO and Mergers & Acquisitions
- Working knowledge of Guidewire (Policy Center, Billing Center, Claims Center)
- Experience with data migration, system integration, API & UAT
- Ability to work closely with development teams, architecture, DevOps, data teams, QE and Release Management
- Proficient in Agile, SAFe, Scrum, Kanban, Waterfall and Hybrid project delivery methodologies
- Experience with Jira, Confluence, Microsoft Project, DeVon Soft (Aviator Tool)
- Familiar with Change Management (ADKAR, Prosci)
- Metrics-driven mindset
- Demonstrated success in risk management, issue resolution, and dependability tracking
- Strong stakeholder management and executive reporting skills
- Ability to translate complex technical concepts into clear business impacts
- Skilled in leading cross-functional teams, vendor management and third-party consultants
- Ability to manage and lead through ambiguity
- Excellent written, verbal communication skills
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