Senior Release Manager – Infrastructure & Change Management
Do you seek challenges and personal development opportunities, and have the courage to make a difference? Are you a motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines? Then, Apply Now!
Working with one of the top financial clients, this role calls for a Senior Release Manager – Infrastructure & Change Management who will drive the implementation of storage refresh and other IT operations. Individual will be responsible for the planning, scheduling, and coordination of storage migrations in lower to production environments. They will ensure that releases are delivered on time, with high quality, and with minimal disruption to existing systems. This involves overseeing the entire release lifecycle, from planning and development to testing and deployment.
Responsibilities:
- Planning and Scheduling: Defining release cadences, creating release schedules, and coordinating activities across different teams (development, testing, operations).
- Release Coordination: Managing the release process, including tracking progress, identifying and mitigating risks, and ensuring adherence to timelines and quality standards.
- Communication and Collaboration: Effectively communicating release plans, changes, and progress to stakeholders, and facilitating communication between teams involved in the release.
- Risk Management: Identifying potential risks associated with releases and developing mitigation strategies to minimize their impact.
- Quality Assurance: Ensuring that storage releases meet quality standards through testing and validation processes.
- Change Management: Managing changes to the production environment during releases, ensuring minimal disruption and proper rollback procedures.
- Continuous Integration and Continuous Delivery (CI/CD): Supporting and contributing to the implementation and improvement of CI/CD pipelines to streamline the release process.
- Stakeholder Management: Building and maintaining relationships with stakeholders across different departments to ensure alignment and effective communication.
- Project Management: Ability to plan, organize, and manage complex projects with multiple dependencies and timelines.
Desired Skill Set:
- Excellent written and verbal communication skills to effectively convey information to technical and non-technical audiences.
- Ability to identify and resolve issues that arise during the release process.
- Ability to adapt to changing requirements and priorities in a fast-paced environment.
- Ability to build and maintain relationships with stakeholders from different teams.
- Ability to identify, assess, and mitigate risks associated with storage releases.
- Knowledge of Service Now and Jira
- General knowledge in Enterprise Infrastructure – compute, network and storage (minimum 5 years)
- Deep knowledge of the Change Management process
- Knowledge of the ServiceNow ITSM platform
Nice To Have:
- Storage knowledge an asset
- ITIL certified
- ITSM certified
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