Bilingual – KYC Associate
Curious if you’re a bilingual banking professional ready to make an impact? Apply Now!
Working with one of our top financial clients, this role calls for a Bilingual – KYC Associate. This position offers an exciting opportunity to leverage your banking experience, strong communication skills, and bilingual proficiency to support AML compliance and client verification processes in a collaborative environment. The role involves handling client requests, conducting thorough KYC checks, and ensuring regulatory adherence.
Pay rate range (CAD): $17.60/hr – $30.98/hr
Responsibilities
- Handle client requests related to AML, including verifying personal information and conducting KYC checks
- Perform validations to ensure compliance with regulatory requirements
- Document and report findings accurately, maintaining professional communication with clients
- Collaborate with AML and Compliance teams to align processes with internal policies
- Manage incoming transactions, validate information, and perform necessary adjustments
- Escalate processing or operational issues when appropriate
- Identify opportunities for process improvements in service delivery
- Respond effectively and promptly to partner inquiries
- Prioritize workload to meet SLAs for quality and productivity
- Stay informed about industry regulations, emerging issues, and application of due diligence
- Exercise discretion in handling confidential information and escalate high-risk activities
- Support adherence to anti-money laundering, business continuity, and operational frameworks
Desired Skill-Set
- Bilingual in English and French, both written and verbal
- 4-5 years of experience in banking/financial services, including call center, collections, or client verification roles
- Proven experience conducting KYC checks and verifying client data
- Strong business writing skills to document conversations professionally
- Tech-savvy with the ability to navigate multiple software platforms
- Proficiency in Microsoft Office 365 (Excel, Word, Outlook)
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in all activities
- Strong collaboration and customer service skills
- Ability to adhere to strict deadlines and handle high volumes of work
Nice to Have
- Previous experience with banking environments
- Familiarity with AML, industry regulations, and global platforms
- Knowledge of foreign exchange and money market products
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.