Business Analyst-eMessaging
Are you a seasoned Business Analyst with strong e-messaging experience? Apply Now!
Working with one of our top financial clients, this role calls for a Business Analyst-eMessaging. The successful candidate will support critical documentation management for a major banking project, collaborating with a team of technical and operational stakeholders to review, organize, and improve a comprehensive set of operational artifacts spanning over a decade.
Pay rate range (CAD): $69.57/hr – $83.48/hr
Responsibilities
- Manage and maintain extensive operability and reliability documentation across production, staging, and development environments
- Collaborate with internal and external audit teams, process specialists, and technical subject matter experts to review and organize artifacts
- Support the team in ensuring standards and procedures are accurately reflected and maintained within documentation
- Prepare and present reports, plans, and proposals to stakeholders
- Foster strong working relationships across multiple teams and business lines
- Critically analyze current processes to identify gaps and recommend improvements
- Support platform lifecycle activities, including configuration, administration, and support for end-user technology tools
- Adapt to fluctuating work environments, prioritizing deliverables within tight timelines
- Demonstrate technical aptitude and hands-on experience with application/configuration support in an agile environment
Desired Skill-Set
- Post-secondary education
- 5 to 7 years of experience as a Business Analyst or similar role
- 3+ years of experience in e-messaging support and systems
- Strong proficiency with MS Office tools (Excel, Word, PowerPoint, Outlook)
- Familiarity with technical documentation creation and management
- Excellent communication and interpersonal skills
- Self-starter with the ability to work independently
- Experience supporting operational documentation and process workflows within an Agile framework
Nice to Have
- Previous experience with financial services organizations
- Knowledge of infrastructure support or platform lifecycle management
- Experience with process improvement initiatives
- Ability to effectively manage multiple relationships within and outside the team
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.