UX Content Writer – CMS
Are you passionate about creating engaging, accessible, and user-centric digital content? Apply Now!
Working with one of our top financial clients, this role calls for a UX Content Writer – CMS. This position involves developing and refining compelling content for public-facing digital platforms within a collaborative design team, ensuring messaging aligns with brand standards, business objectives, and user needs. The role offers an opportunity to work on innovative projects in a dynamic environment, with potential for extension or transition to full-time employment.
Pay rate range (CAD): $50.72/hr – $60.87/hr
Responsibilities
- Develop, edit, and proofread content for websites, ensuring clarity, consistency, and alignment with brand voice and tone
- Collaborate with cross-disciplinary teams including UX designers, visual designers, regulatory, legal, and marketing stakeholders to deliver optimized content solutions
- Conduct content audits, create content inventories, and support UX research activities as needed during project initiation phases
- Write and build web pages within content management systems, troubleshooting issues and ensuring accuracy and timely delivery
- Maintain editorial standards, style guides, and ensure all content adheres to accessibility, SEO, plain language principles, and WCAG 2.0 standards
- Facilitate content walkthroughs, gather feedback, and coordinate approvals with stakeholders
- Support content translation processes and assist in onboarding and training team members on editorial workflows and CMS best practices
- Proactively identify opportunities for site-wide content enhancements and contribute to ongoing style and content strategy improvements
- Stay current on industry trends related to web accessibility, SEO, digital publishing, and content strategy
- Foster positive relationships with stakeholders, advocating for high-quality content and user-centered design principles
Desired Skill-Set
- Degree in English, Marketing, Journalism, Technical Writing, or related field, or equivalent work experience
- 2+ years of experience in digital content creation, editing, and copywriting for web or digital platforms
- Strong knowledge of AP Style and experience applying it to digital content
- Proven ability to write engaging, clear, and accessible content tailored to various audiences
- Experience working collaboratively with UX, creative, and technical teams in a fast-paced environment
- Proficiency in content management systems, preferably Adobe Experience Manager (AEM) or similar tools
- Excellent written and oral communication skills with the ability to present and justify content decisions effectively
- Tech-savvy with openness to learning new tools and technologies including Confluence, Jira, and Figma
Nice to Have
- Knowledge of enterprise project management methodologies and publishing workflows
- Experience with content strategy, inclusive writing, and diversity principles
- Familiarity with WCAG 2.0 accessibility standards and plain language guidelines
- Basic understanding of SEO principles and user experience concepts
- Financial or banking industry experience
Soft Skills
- Exceptional relationship management and stakeholder engagement skills
- Highly organized, detail-oriented, and able to manage multiple priorities simultaneously
- Proactive, self-motivated, and capable of working independently within a team environment
- Effective communicator with strong interpersonal skills
- Adaptable to changing priorities and deadlines with a high degree of initiative
BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.